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Frequently Asked Questions
The Formal

Frequently Asked Questions

Read our most Frequently Asked Questions to get some quick answers or contact the DAY & KNIGHT team for anything specific that's not covered.

Quick Answers

Our Most Frequently Asked Questions

You’ll find below all our most frequently asked questions that we get asked here at DAY & KNIGHT. Click a question to reveal the answer.

DAY & KNIGHT collaborate with you to ensure you get the most from your space. All our furniture is bespoke manufactured, designed and built to fit your individual room. Where as other companies tend to use cheap carcass frames and infill strips, giving the illusion of a bespoke wall-to-wall unit.

We bespoke design and tailor-manufacture all our fitted furniture systems in our state-of-the CNC controlled workshop in High Wycombe. This includes our fitted wardrobes. All of the materials that will make up your furniture are cut with precision, to fit your room perfectly. Everything is quality checked from start to finish by a master crafts’ person.

We have an in-house team waiting for your home visit designs to come in to create a CAD to bring you ideas to your screen.

All rooms (bedrooms, home offices, media units etc) are unique and our fitted furniture is made to your specific requirements. Therefore, we cannot provide fixed prices on our website.

The prices for a fully bespoke fitted wardrobe start at around £2000. And around £7500 for a fully fitted bedroom. But, this will vary depending on the size of the project, the style and any optional extras.

We offer a free consultation and free design visit in your home. This means that you can find out how much your new bedroom, kitchen or home office will cost. Plus, there’s no obligation to buy.

If you have a particular budget that you would like to work towards, we will try and create a design and payment plan to suit your needs.

Once you have chosen the design of your perfect fitted furniture, we will require a 30% deposit to proceed. We then request a further 60% to be paid one week prior to installation. Once your beautiful new bespoke fitted furniture is complete we collect the final remaining 10% payment.

We offer a variety of payment methods. You can pay by cheque, debit card, credit card or bank transfer.

To confirm, cancel or amend a consultation or home design visit please call our office on 0330 127 3166. We’ll amend your booking straight away. Unfortunately we cannot take any consultation or design visit cancellations via email as our Design Consultants need as much notice as possible to plan their appointments.

To confirm or amend your delivery time please call 0330 127 3166 and one of our team can alter your booking as required.

Please make sure that the room is clear of all furniture and soft furnishings. The carpet should also be removed for fitted furniture, but may remain in some instances such as with freestanding units.

If the room is not clear, it will make the carpenter’s job very hard. It’s virtually impossible not to damage anything in a room with dust created and materials around while fitting your new furniture.

In the event your carpet was removed for fitting purposes. Please remember that you will have to get the carpet re-fitted once the installation has been completed. Plus have the carpet stretched back onto the carpet gripper and trimmed around your new fitted units.

Any sockets that our furniture will cover up and that you need, then just let us know. We will either pull the socket through or make sure you have access to it.

No, our expert installers will work around your room. They can scribe your new fitted wardrobes around any skirting boards, dado rails and coving. If they need to be removed, our team will do so.

If you decide to decorate your bedroom before your wardrobes are installed, please remember that fitting a bespoke wardrobe may require some repair after.

Most of Day & Knights projects take 2 to 3 days but this will depend on the amount of furniture that has been purchased.

We are so confident that your new DAY & KNIGHT furniture is manufactured to the highest standards, that we guarantee all our products for a full 12 years.

Furthermore, we guarantee our workmanship for 12 years too. Which means, if any defects arise within 12 years of installation and are found to have been caused by faulty workmanship or material, we’ll put it right.

Yes, we can supply cupboard doors cut to size and kitchen doors cut to size. However, cannot offer our 12 year guarantee without supplying our carcass system and installation service.

Please contact our main office on 0330 127 3166 who will look into the issue for you.

We are often asked whether it is better to go for Matte, Satin or high gloss finishes. There is no ‘right’ answer because it is largely down to personal choice. However the one caveat we would make is that if you have children and pets who have a tendency to put grubby hands and paws everywhere, a gloss finish may be a better option. Quite simply, it is easier to wipe grubby marks off of a high gloss surface than it is a matte surface.

We would really appreciate if you could share your positive experience and leave us a review. We are really proud of our work and love to share it on our social accounts. Would you be happy for a member of our team to return and take some pictures once your flooring has been laid back down? If so, get back in touch and we can arrange a time and day. Alternatively, we would be grateful if you could send us your own photos.

Ready to get started?

Book a free, no-obligation at-home design and quote with our friendly team today.